08/19/2026
Well folks 😳 My email was hacked and I lost several hundred dollars for Saturday's lobster rolls. You never think it will happen to you and it was a hard knock lesson. In the event it does happen to you, you're on your own kids so a tale of caution...
During the course of the day I noticed some e transfers had not come through but thought perhaps there was a delay. Then several customers told me they had already e transfered (as they had done before without issue) and after showing proof of transfer I took a closer look after finishing the day. There was no notification of suspicious acitivity or any red flags to bring this to my attention sooner.
Shock and distress is the only way I can describe what followed. I had no recourse, there is no number to call, no one to help walk you through the steps and everything is digital or automated prompts. The days of customer service are gone and AI resides in its place. I can't say I enjoy this "new world".
The only saving grace was someone at my credit union that took time out of her weekend to help me navigate a daunting experience. I reached out to her privately and she suggested my customers report on their end to flag the fraud in hopes of recovering some funds. I filed the fraud reports online as directed, have been seeking help from Microsoft, to no avail and without response, but thankfully my bank accounts are secure. It was only my email that got hacked allowing someone to capture my transfers briefly.
So lessons from this event are that e transfers are not covered or insured by banks on either end. A very tough t***y for this kitty. You will also have difficulty finding humans to help but thankfully my credit union and customers are awesome. I thank them for taking the time to report on their end but unfortunately all banks do in this age of fraud is politely request the deposits back from the criminals that hijacked them in the first place...if they can even trace them. And lastly, CASH IS KING 🤴
Needless to say, I will no longer be accepting e transfers moving forward because some entity by the name of "Oluwadara Adeneike" ruined it for everybody, sorry 😒
I am looking into returning to/updating square for payment but will be doing cash in the interim. Thank you 😊
P.S. I will also post an updated list shortly with all my fresh soups and make arrangements for pick ups before leaving tomorrow for a few days of camping. I need a time-out in nature after what was already a hectic summer between stocking regular menu, private orders, donations and catering❤
