03/21/2026
⚠️ IMPORTANT NOTICE FROM THAI GARDEN ⚠️
To our valued customers,
Recently, we encountered an issue regarding a past order in November involving missing food items . We sincerely apologize to those who were genuinely affected — your experience matters to us, and we take responsibility where it is truly our mistake.
At the same time, we would like to clarify our policy moving forward to ensure fairness for both our customers and our business.
💬 OUR POLICY ON REFUNDS & CREDITS:
• We will gladly offer a FULL REFUND or STORE CREDIT if the issue is verified to be on our side.
• All concerns must be reported within 2 months of the original order.
• Requests beyond this time frame may not be eligible, as we are unable to accurately verify older orders.
⚖️ We kindly ask for honesty and understanding. While we are always here to support our customers, we will only resolve cases where there is clear evidence that the mistake was made by our restaurant.
📩 If you have a recent concern, please message us directly with your order details so we can review and assist you properly.
We appreciate your cooperation and continued support. Our goal is to maintain quality, fairness, and a positive experience for everyone 🌿
Thank you for choosing Thai Garden
