07/13/2026
How We Do Things: What Happens Before We Open?
When guests arrive at New Glasgow Lobster Suppers at 4:00 p.m., the dining room is spotless, the rolls are warm, the chowder is simmering, and the pies are ready to serve.
What many don't see is that the work started hours earlier.
Every morning, our bakers, prep cook, and cleaners arrive to begin preparing for what can be one of the busiest four-hour dinner services anywhere on Prince Edward Island.
During peak season, we can serve 600 to 700 guests in a single evening. To make that happen, nearly everything is prepared fresh from scratch each day.
The Morning Crew
Our prep cook starts by preparing:
165 litres of Seafood Chowder
60 litres of Soup
Eggs and Homemade mayonnaise for our fresh potato salad
Fresh vegetables and ingredients that must be peeled, chopped, cooked, and prepared daily
Then there's the baking.
In the high season every day our bakers produce:
35 Mile High Lemon Meringue Pies- countless egg whites seperated by hand go into the Meringue!
24 Coconut Cream Pies, 16 Fruit Pies
All pastry made from scratch
Strawberry Shortcakes, Chocolate Cakes plus our Gluten free goodies!
And then there are the rolls.
Each day, approximately 1,400 dinner rolls are mixed, shaped, proofed, and left to rise. The dough rises throughout the day, and baked continuously throughout the evening so guests can enjoy warm rolls right from the oven.
The Afternoon Kitchen Crew
Around 1:00 p.m., our line cooks and kitchen staff arrive and shift the preparation into high gear.
Their afternoon includes:
Preparing scalloped potatoes
Cutting fresh broccoli, carrots, onions, mushrooms, and peppers
Slicing the roast ham that has been slowly cooking all morning
Seasoning steaks,cutting and portioning fresh haddock
Pre-blanching vegetables and pasta
Making homemade tartar sauce
Preparing our homemade steak sauce
Slicing and crushing fresh strawberries for desserts
By the time the first guests arrive, thousands of individual food preparation tasks have already been completed.
The Cleaning Crew
While the kitchen is hard at work, our cleaning crew is tackling an equally impressive job.They prepare a two-level building for hundreds of guests by:
Lifting and placing more than 400 chairs onto tables
Sweeping and mopping dining rooms and public areas
Vacuuming carpets and stairways
Cleaning windows inside and out
Dusting and cleaning light fixtures
Sanitizing washrooms, including 15 toilets, urinals and sinks
And that's not counting the countless kitchen floors, prep areas, sinks, and workstations that also require daily cleaning and sanitizing by our evening Crew.
A Team Effort
By the time the evening team of more than 40 staff members arrives, an enormous amount of work has already been completed.
It takes bakers, prep cooks, cleaners, line cooks, dishwashers, kitchen staff, hosts, bar staff, servers, and managers working together to create the experience our guests enjoy each night. While the dining room may only be open for a few hours, the work that makes it possible lasts all day.
The next time you enjoy a bowl of chowder, a warm roll, a perfectly cooked lobster, or a slice of pie, know that it was prepared by a dedicated team that started long before the first guest walked through the door.
