09/07/2026
Cafe Operations Manager (Full-Time)
Sabor Cafe & Grill | Brisbane
Sabor Cafe & Grill is an established and growing hospitality business seeking an accomplished Café Operations Manager to lead our flagship venue.
This is not a stepping-stone management role. We are looking for an experienced hospitality professional with a proven history of leading successful teams, driving operational excellence, and maintaining exceptional guest experiences in busy café, restaurant, or hotel environments.
As a key member of our leadership team, you will be entrusted with overseeing all aspects of day-to-day operations while fostering a culture of accountability, professionalism, and continuous improvement. We are seeking a leader who commands respect through integrity, consistency, and high standards, not popularity.
About the Role:
You will have full operational responsibility for the venue, including:
* Leading, coaching, and developing a high-performing team
* Managing labour costs, productivity, and rostering
* Driving exceptional customer service and guest satisfaction
* Monitoring financial performance, budgets, and key performance indicators
* Recruitment, onboarding, performance management, and succession planning
* Stock control, ordering, supplier management, and cost control
* Ensuring compliance with food safety, workplace health and safety, and company policies
* Identifying opportunities to improve efficiency, profitability, and the overall guest experience
About You:
The successful applicant will demonstrate:
* A minimum of 5 years’ leadership experience managing busy cafés, restaurants, hotels, or premium hospitality venues
* Exceptional leadership and people management capabilities
* Strong commercial acumen with the ability to interpret financial reports and manage labour and food costs
* Experience leading teams of 20+ employees in high-volume environments
* Outstanding communication, organisational, and problem-solving skills
* Confidence making difficult decisions and holding teams accountable while maintaining a respectful workplace culture
* A calm, solutions-focused approach under pressure
* A passion for hospitality and continuous improvement
Preferred Qualifications
* Diploma or Advanced Diploma in Hospitality Management, Business Management, or a related discipline
* Food Safety Supervisor Certificate (Queensland)
* Responsible Service of Alcohol (RSA)
* Current First Aid Certificate (desirable)
* Experience with hospitality POS, inventory, and rostering systems
What We Offer
* Full-time permanent leadership position
* Competitive remuneration in accordance with the Restaurant Industry Award, with salary negotiated based on experience and capability
* Genuine autonomy to lead and influence business performance
* Staff meals and employee discounts
* A collaborative ownership team that values initiative, professionalism, and innovation
If you are a results-driven hospitality leader with a track record of building high-performing teams and delivering operational excellence, we invite you to apply.
Please submit your resume together with a cover letter outlining your leadership experience, operational achievements, and why you believe you are the right person to lead Sabor Café & Grill into its next stage of growth.
Applications will be treated with strict confidentiality.
