Kiosk at the Dam - Licensed Cafe

23/04/2026

Dark sky, Wellington National Park. Kiosk at the Dam has the best Queen Bee coffee.

23/04/2026

Did you know that Wellington National Park is recognised as a dark sky area?. Wonderful for star gazing and seeing comets on clear nights. Also recognised for its outstanding Queen Bee coffee throughout the day.

02/03/2026

Kiosk at the Dam Rose or Muscato wine deal - $16 per bottle (750ml each).

28/02/2026

Ferguson Valley mountain bike race now on at Wellington National Park. Dam good Queen Bee coffee, cakes savouries and meals being served.

24/02/2026

Kiosk at the Dam cafe open from 6am, February 28th, 2026 for Ferguson Valley Mountain Bike Club racing. Dam good Queen Bee coffee plus.

21/02/2026

Choice of Rose wine at kioskatthedam.com.au

21/02/2026

Brew42 beer and lager available in cans a day on tap at Kioskatthedam.com.au.

06/02/2026

Can you have one made using the old part design?

UPDATE & THANK YOU 💙🍦

Thank you so much to everyone who commented, shared ideas, tagged people, and tried to help us solve this. I knew I could count on this community to help me find a needle in a haystack… and you absolutely did.

A wonderful man named Marcus from Adaptive Air showed up first thing this morning and did… honestly, I don’t even know what 😅 - lots of measurements, calculations, and serious brain work and he already has a custom coil ordered for us.

When something like this is custom made, nothing is guaranteed, but I’m feeling really excited and hopeful. We should have the part in about two weeks and will be giving it a try.

Zero thanks to Master-Bilt, who still has not responded to any of my emails or requests for help getting this freezer back in service.

But huge thanks to all of you. This is exactly why community matters. Love you all. 💙🍦

———————————————

I don’t like asking for help, but I am about to have a full on metal meltdown and I need the community right now.

Last summer, one of our Master-Bilt display cases died because of a bad evaporator coil. That is when we learned the freezer and the part are discontinued. We spent months trying to find a fix, a used part, literally anything. Nothing.

Now we are about to open for the season and THE SECOND CASE JUST FAILED. SAME PART.

That means we now have TWO, $20,000 eleven hundred pound machines that are under ten years old and completely useless.

I did my homework when we opened. I bought from a reputable American company. I involved our local refrigeration tech to make sure he could work on them if ever needed. I planned responsibly.

We are not asking for anything free. We are begging to PAY to fix this. All we need are engineering drawings so we can have the coil custom made. Master Bilt will not provide them, will not sell the part, and will not offer a solution. Even face to face at the ice cream convention, we got nowhere.

We were lucky enough to replace one case a few weeks ago, but we cannot replace another. The cost and a 5 month wait from Italy is not a realistic solution.

Small businesses should not be forced to replace entire machines because a manufacturer will not support their own equipment, especially when it is not even old.

If you know anyone at Master-Bilt or anyone who can help, PLEASE tag them or share this.

We are desperate. This post was my last resort.

Master Bilt customer service 833 327 5991

Part: Evaporator Coil
Part number from Parts Town: 07 13314
Model: Master Bilt GEL 9
Serial number: 238936 KGG01

We WILL open on schedule. New Oxford may have fewer flavors until this is fixed.

Thank you for having our backs. 💔

03/01/2026

Kiosk at the Dam missing food irder buzzers. If you have eaten here and taken home a buzzer by mistake can you please return to us at 56 Wellington Dam Road Worsley Western Australia 6225, 0458 387 703, Thanks Trevor & Gabi

20/12/2025

Kiisj at the Dam - A Dam good place to get your Splendid wren and Queen Bee coffee fix.