24/06/2026
šØ DELIVERY REVIEWS ARE HURTING SMALL BUSINESSES šØ
This needs to be said.
If your Uber driver doesnāt deliver your food, doesnāt contact you, leaves it at the wrong address, or claims they couldnāt find you, that is a DELIVERY issue not a restaurant issue.
We prepare the food, package it, and hand it directly to the driver. After that, the delivery process is completely controlled by Uber and their drivers.
Unfortunately, weāve watched our rating drop from 4.6 stars to 4.0 stars because of reviews blaming our restaurant for problems caused by third-party delivery drivers.
These reviews donāt hurt Uber. They hurt small local businesses.
Before leaving a 1-star review, please ask yourself:
* Was the food bad?
* Was the order wrong?
* Was the restaurant service poor?
Or was the issue actually with the driver?
Weāre always happy to fix genuine mistakes that are our responsibility. But being punished for delivery issues we have no control over is unfair and misleading to future customers.
If youāre unsure how the delivery system works, please understand that restaurants and drivers are separate. A driver failing to complete a delivery is not the same as a restaurant failing to prepare an order.
Thank you to everyone who continues to support local businesses and takes the time to leave fair and honest reviews. š¤