28/07/2026
To our community,
Running a restaurant means opening yourself up to feedback every single day, and that’s something we genuinely welcome.
Not everyone will enjoy our food, and that’s okay. Taste is personal. Some people may find our food too traditional, while others may think it’s not authentic enough. We respect those opinions because food is meant to be discussed, and we’re always listening and looking for ways to improve.
But today, we received a phone call asking if we could cook someone’s dog.
That isn’t criticism. It isn’t humour. It’s a racist stereotype that has been directed at Asian communities for generations.
Comments like these don’t just affect a business—they hurt the people behind it. They hurt our chefs, who have dedicated years to learning and sharing the food they grew up with. They hurt our front-of-house team, who proudly represent our culture every day. And they hurt every small business owner who simply wants to share something they love with their community.
At Haad Thai, we’re proud of who we are.
We’re proud to serve Thai food. We’re proud of our culture. We’re proud of our team, who work incredibly hard every day to provide great food and genuine hospitality.
You don’t have to love our food. You’re welcome to leave a review, tell us what you think, or even decide we’re not the restaurant for you. That’s part of hospitality, and we respect that.
But racism has no place in our restaurant, or in our community.
To the thousands of customers who have supported us, encouraged us, and treated our team with kindness since the day we opened—thank you.
You remind us every day why we love doing what we do.
We’ll continue doing what we’ve always done: cooking honest Thai food, welcoming everyone through our doors, and treating every guest with respect.
We only ask for that same respect in return.
We welcome everyone through our doors with kindness and respect. We simply ask for the same in return. If you believe Brisbane’s food scene should be built on diversity and respect, we’d appreciate you sharing this message.
— The Haad Thai Team