05/07/2026
This is the first time in more than 10 years in the hospitality industry, and in the three years since opening our café, that we have encountered a situation like this.
As a small local business, we work hard every day to keep our doors open, support our staff, pay our suppliers, rent and taxes, and give back to our community.
Like every hospitality business, we understand that our customers are the reason we are here, and we are sincerely grateful for the support we receive from so many wonderful people.
We respect every customer’s right to share their experience and welcome honest, constructive feedback that helps us improve. If a customer is dissatisfied with one of our products or service, we are always willing to listen, offer a refund where appropriate, or work towards a fair and reasonable resolution.
What we cannot accept is public commentary that extends well beyond fair customer feedback, and targets one of our staff with extremely inflammatory remarks that are totally uncalled for and may result in legal action. These comments have caused harm to the professional reputation of our staff member and our business.
If any further comments of this nature are directed towards our staff or our business in any form, including the publication of allegations that are false, misleading, or defamatory, we reserve our legal rights and will take any action available to us to protect our staff, our business, and our reputation.
That being said, we would like to sincerely thank everyone in our community for your continued support. Your kindness, encouragement, and loyalty mean more to us than words can express. We remain committed to serving our community with respect, professionalism, fairness, and care.
The Classique team!
