25/07/2026
THANK YOU....
Thank you for the incredible outpouring of kindness & support following the news this week of our closure.
Frederick & I are truly grateful for every comment, direct message, phone call (& hug)!
During such a difficult time, it has been incredibly comforting to know that our concept has had such a meaningful impact on so many people. Hearing your wonderful memories of your experiences at Kirby’s over the past two years means more to us than words can express.
I sincerely apologise if I haven’t replied to you over past days yet. I am doing my very best to respond to each message & the overwhelming number of emails we’ve received.
As we also pack down our business in preparation for my upcoming surgery very soon (plus whilst ensuring we meet the needs of our gorgeous son who navigates life with multiple additional needs), it has been an especially challenging & emotional time.
Thank you for your patience & understanding.
Please know that I am working through emails/messages as quickly as I can each day & hope to reply to everyone as soon as possible.
PLEASE NOTE: Future emails will be unable to be replied to during my first surgery / hospital / recovery period & will most certainly be attended to as soon as we possibly can.
With heartfelt thanks,
Jacqueline (& Frederick)