Secret Recipe Restaurant & Bar

Secret Recipe Restaurant & Bar Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Secret Recipe Restaurant & Bar, Restaurant, QUSAIDAT AREA, Ras al-Khaimah.

15/10/2024

Front Office Receptionist
Full job description:-
Key Duties and Responsibilities:
- Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to Departure.
· Maintains effective communication with all related departments to ensure smooth service delivery.
· Maintains good working relationships with all Front Office employees.
· Supervises all Front Desk employees ensuring guests are received in a professional and friendly manner.
· Greets guests on their arrival ensuring they feel expected and welcome.
· Ensures that the guest receives the accommodation he/she is expecting.
· Maintains an up-to-date knowledge of hotel and local services and supplies information and responds to guest queries.
· Deals swiftly, efficiently, and sensitively to guest complaints and follows through.
· Maintain awareness of guest profiles through the IDS (Intellectual Data System) guest profile system.
· Using Front Office systems, processes accounts from check-in through to check-out, ensuring posting of food & beverage and ancillary charges.
· Receives payment by cash, cheque, credit card, or account, adhering to company Credit Policy.
· Provides currency exchange service.
· Balance accounts of day’s business day end of shift.
· Complies with all laid down systems and procedures.
· Records all instances of refused business, with reasons for refusal.
· Check all cashiers’ city ledger bills at the end of the shift to ensure that the billing and
· Checks all shift reports with particular reference to the Credit Check Report, Routing Instructions Report, Rate Discrepancy report, and Housekeeping Discrepancy report.
· Maintains an up-to-date back up report during shift.
· Responsible for pre-shift team brief and end-of-shift handover.
· To have a full knowledge of daily, monthly and yearly targets.
· Maintains department notice board and ensure that all employees are aware of new issues.
· Supervises day to day function ensuring standards are adhered to.
· Responsible for the maintenance and re-organization of SOP manual for the reception.
· Ensures high level of presentation by personnel.
· Ensures that the Front Office Manager is informed about all the Front Desk developments.
· Maintains the reception log book, filing system and stock/stationery.
· Ensures all reception employees adhere to all Hotel policies and procedures
COMPANY NAME: CAMPHOR HOTEL RAK
send us your resume by email: [email protected] or [email protected]

21/09/2024

Front Office Receptionist
Full job description:-
Key Duties and Responsibilities:
- Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to Departure.
· Maintains effective communication with all related departments to ensure smooth service delivery.
· Maintains good working relationships with all Front Office employees.
· Supervises all Front Desk employees ensuring guests are received in a professional and friendly manner.
· Greets guests on their arrival ensuring they feel expected and welcome.
· Ensures that the guest receives the accommodation he/she is expecting.
· Maintains an up-to-date knowledge of hotel and local services and supplies information and responds to guest queries.
· Deals swiftly, efficiently, and sensitively to guest complaints and follows through.
· Maintain awareness of guest profiles through the IDS (Intellectual Data System) guest profile system.
· Using Front Office systems, processes accounts from check-in through to check-out, ensuring posting of food & beverage and ancillary charges.
· Receives payment by cash, cheque, credit card, or account, adhering to company Credit Policy.
· Provides currency exchange service.
· Balance accounts of day’s business day end of shift.
· Complies with all laid down systems and procedures.
· Records all instances of refused business, with reasons for refusal.
· Check all cashiers’ city ledger bills at the end of the shift to ensure that the billing and
· Checks all shift reports with particular reference to the Credit Check Report, Routing Instructions Report, Rate Discrepancy report, and Housekeeping Discrepancy report.
· Maintains an up-to-date back up report during shift.
· Responsible for pre-shift team brief and end-of-shift handover.
· To have a full knowledge of daily, monthly and yearly targets.
· Maintains department notice board and ensure that all employees are aware of new issues.
· Supervises day to day function ensuring standards are adhered to.
· Responsible for the maintenance and re-organization of SOP manual for the reception.
· Ensures high level of presentation by personnel.
· Ensures that the Front Office Manager is informed about all the Front Desk developments.
· Maintains the reception log book, filing system and stock/stationery.
· Ensures all reception employees adhere to all Hotel policies and procedures

COMPANY NAME: CAMPHOR HOTEL RAK
send us your resume by email: [email protected] or [email protected]

16/08/2024

Spa Receptionist

Job Description

You are an ambassador for the exceptional Spa service . Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What you will be doing:

Greet, check-in, respond to requests and settle accounts while providing exceptional service
Ensure individualized guest service through acknowledging and responding to their needs and expectation
Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
Deal with Spa guest and member queries
Manager booking system by booking and cancelling appointments
Provide advice on the facilities to guests and potential members
Issue robes, lockers and towels
Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
Proudly promote the hotel facilities, looking for opportunities to enhance ag guest's stay through up-selling

Qualifications
Should have min. 1 year of experience as Spa Receptionist in a reputed Spa
Ability to focus attention on guest needs, remaining calm and courteous at all times
Multi-lingual language would be a plus
Service focused personality is essential; experience is an asset
Experience in spa retail sales

please send your resume at [email protected] or what's app 00971-56-5373441

24/07/2024

AC Technician for Hotel, Building Maintenance

Full job description:
We are urgently in need of experience AC Technician to join our team of maintenance, who can handle works for building maintenance, and has experience maintaining and servicing all types of AC in UAE.

Must have a relevant years of experience in Dubai.
Must have expert skills in AC, Electrical

Ability to solve a technical problem and diagnose issues

Ability to performed a Planned Preventive Maintenance, AC Gas leak test and Rectification. AC Coil Cleaning, Installation of New AC Units

To be assigned in Camphor Hotel Rak, Food & accommodation provided by company along with salary.

Please send your CV with updated photo by email at [email protected] or [email protected].

Job Types: Full-time, Permanent

18/07/2024

Housekeeping Supervisor
URGENT HIRING

Full job description:--
We are looking for a Housekeeping Supervisor to lead our team of room attendants and ensure we provide excellent customer service.

Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities.

Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

Train housekeepers on cleaning and maintenance tasks
Oversee staff on a daily basis
Check rooms and common areas, including stairways and lounge areas, for cleanliness
Schedule shifts and arrange for replacements in cases of absence
Establish and educate staff on cleanliness, tidiness and hygiene standards
Motivate team members and resolve any issues that occur on the job
Respond to customer complaints and special requests.

Job Timing: Day shift

Experience:
total work: 2 years (Preferred)
Work Location: RAS AL KHAIMAH, UAE

12/06/2024

Air Condition Technician
Full job description.
Responsibilities:
Install, maintain, and repair air conditioning systems in residential, commercial, or industrial settings.
Inspect AC units, diagnose issues, and perform necessary repairs or replacements.
Conduct routine maintenance to ensure optimal performance and efficiency.
Test system functionality and ensure compliance with safety and quality standards.
Provide exceptional customer service and address client inquiries or concerns.
Requirements:
Previous experience as an AC technician or in a related field.
Proficiency in troubleshooting and repairing HVAC systems.
Knowledge of electrical systems, refrigeration, and cooling principles.
Strong attention to detail and ability to follow safety protocols.
Excellent communication and interpersonal skills.
Relevant certifications or licenses may be required.
Please send your resume to [email protected] or [email protected]

12/06/2024

HOUSEKEEPING ATTENDANT
Job Description:
We are seeking a Housekeeping Attendant who is passionate about flawless service, has an unfailing attention to detail commitment to attend work as scheduled.
Key Responsibilities include:
•Clean floors, walls, furniture, cupboards etc. of guest room
•Clean patio and furniture
•Clean guest bathroom; restock linen and amenities
•Collect garbage from all receptacles in guestroom
•Strip and remake beds according to hotel standard
•Clean and check lamps and light fixtures
•Clean and fill ice-buckets
•Check and replace hotel collateral and stationary as necessary
•To attend to any extra requirements of the guest.
•To promptly inform the Supervisor of any defects or maintenance work required in the guest rooms.
•To inform the Supervisor of guest comments or complaints.
•To ensure that the trolleys and cubby holes are kept clean and tidy at all times
•Ensure that all garbage is removed from the trolley, corridor and cubby hole are clean and tidy before going off duty.
•Ensure that all linen caddies are placed in the originally position on the corridors before going off duty.
•Be polite and courteous to guest/staff at all times
•Consistently provide professional, friendly and engaging service
•Ability to focus attention on guest needs, remaining calm and courteous at all times.
•Any other reasonable requests made by Management
Qualifications:
•Prior experience as housekeeping attendant.
•Writing, reading & oral proficiency in the English language
•Must be well presented and professionally groomed at all times
•Team player with strong interpersonal skills and attention to detail
Send your resume by email: [email protected] or [email protected]

11/06/2024

Air Condition Technician

Full job description.
Responsibilities:

Install, maintain, and repair air conditioning systems in residential, commercial, or industrial settings.
Inspect AC units, diagnose issues, and perform necessary repairs or replacements.
Conduct routine maintenance to ensure optimal performance and efficiency.
Test system functionality and ensure compliance with safety and quality standards.
Provide exceptional customer service and address client inquiries or concerns.
Requirements:
Previous experience as an AC technician or in a related field.
Proficiency in troubleshooting and repairing HVAC systems.
Knowledge of electrical systems, refrigeration, and cooling principles.
Strong attention to detail and ability to follow safety protocols.
Excellent communication and interpersonal skills.
Relevant certifications or licenses may be required.

Please send your CV to [email protected] or [email protected]

08/06/2024

HOUSEKEEPING ATTENDANT

Job Description:

We are seeking a Housekeeping Attendant who is passionate about flawless service, has an unfailing attention to detail commitment to attend work as scheduled.
Key Responsibilities include:
•Clean floors, walls, furniture, cupboards etc. of guest room
•Clean patio and furniture
•Clean guest bathroom; restock linen and amenities
•Collect garbage from all receptacles in guestroom
•Strip and remake beds according to hotel standard
•Clean and check lamps and light fixtures
•Clean and fill ice-buckets
•Check and replace hotel collateral and stationary as necessary
•To attend to any extra requirements of the guest.
•To promptly inform the Supervisor of any defects or maintenance work required in the guest rooms.
•To inform the Supervisor of guest comments or complaints.
•To ensure that the trolleys and cubby holes are kept clean and tidy at all times
•Ensure that all garbage is removed from the trolley, corridor and cubby hole are clean and tidy before going off duty.
•Ensure that all linen caddies are placed in the originally position on the corridors before going off duty.
•Be polite and courteous to guest/staff at all times
•Consistently provide professional, friendly and engaging service
•Ability to focus attention on guest needs, remaining calm and courteous at all times.
•Any other reasonable requests made by Management

Qualifications:

•Prior experience as housekeeping attendant.
•Writing, reading & oral proficiency in the English language
•Must be well presented and professionally groomed at all times
•Team player with strong interpersonal skills and attention to detail

Send your resume by email: [email protected] or [email protected]

08/06/2024

Front Office Receptionist

Full job description:-

Key Duties and Responsibilities:
- Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to Departure.
· Maintains effective communication with all related departments to ensure smooth service delivery.
· Maintains good working relationships with all Front Office employees.
· Supervises all Front Desk employees ensuring guests are received in a professional and friendly manner.
· Greets guests on their arrival ensuring they feel expected and welcome.
· Ensures that the guest receives the accommodation he/she is expecting.
· Maintains an up-to-date knowledge of hotel and local services and supplies information and responds to guest queries.
· Deals swiftly, efficiently, and sensitively to guest complaints and follows through.
· Maintain awareness of guest profiles through the IDS (Intellectual Data System) guest profile system.
· Using Front Office systems, processes accounts from check-in through to check-out, ensuring posting of food & beverage and ancillary charges.
· Receives payment by cash, cheque, credit card, or account, adhering to company Credit Policy.
· Provides currency exchange service.
· Balance accounts of day’s business day end of shift.
· Complies with all laid down systems and procedures.
· Records all instances of refused business, with reasons for refusal.
· Check all cashiers’ city ledger bills at the end of the shift to ensure that the billing and
· Checks all shift reports with particular reference to the Credit Check Report, Routing Instructions Report, Rate Discrepancy report, and Housekeeping Discrepancy report.
· Maintains an up-to-date back up report during shift.
· Responsible for pre-shift team brief and end-of-shift handover.
· To have a full knowledge of daily, monthly and yearly targets.
· Maintains department notice board and ensure that all employees are aware of new issues.
· Supervises day to day function ensuring standards are adhered to.
· Responsible for the maintenance and re-organization of SOP manual for the reception.
· Ensures high level of presentation by personnel.
· Ensures that the Front Office Manager is informed about all the Front Desk developments.
· Maintains the reception log book, filing system and stock/stationery.
· Ensures all reception employees adhere to all Hotel policies and procedures

COMPANY NAME: CAMPHOR HOTEL RAK
send us your resume by email: [email protected] or [email protected]

Address

QUSAIDAT AREA
Ras Al-Khaimah
10023

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