Gizelle's Kitchen

28/10/2026

😊 This was definitely a fun birthday bake, Aidans 6th birthday cake🥳

28/10/2026

We had a pizza order & this was definitely a delicious bake 😊🤞🏻

28/10/2026

How beautiful is this birthday bake
Thank you to the customer who entrusted Gizelle's Kitchen with this order 😊

28/10/2026

We are so grateful for the opportunity to work alongside M&M Party's 4 Charity with Marion Pretorius Peake. Thank you for this wonderful opportunity and we look forward to many more successful events.

21/10/2026

A Beautiful birthday bake ☺️

16/10/2026

As a small business owner i believe that good customer service is just as important as the product you sell. ❤️

Here are a few things I always try to prioritise in my business, Gizelle’s kitchen:

Accountability: I take responsibility for my actions. If a customer is unhappy or dissatisfied with their order, I listen, communicate respectfully, and do my best to address the issue accordingly.

Communication: I strive to respond promptly to orders and enquiries because I understand that customers value their time and deserve feedback.

Respect and friendliness: Treating every customer with kindness, respect, and professionalism will always be at the top of my list.

At the end of the day, we are all human, and mistakes can happen. What matters is how we handle them and whether we are willing to learn and improve.

To my customers who continue to support my small business: ❤️🙏🏽
If there is ever an area where you feel I could improve, please feel free to tell me. I genuinely appreciate honest feedback because it helps me grow, not only as a business owner but also as a person.

Your support means so much to me, and I never want to take it for granted. 🥹❤️

Let’s have an honest conversation! What do you believe good customer service from a small business should look like? And what puts you off supporting a business again?

09/10/2026

09/10/2026

Birthday bake ☺️

06/10/2026

Friday food menu 🙂👌😌

06/10/2026

Birthday themed cupcake box